Implement responsible sourcing

Consumers have a right to know where their food comes from, and how it was sourced.

Our commitment

Implement responsible sourcing in our supply chain and promote animal welfare

Why it matters

Consumers and stakeholders increasingly want to know where their food comes from, what it contains and how it was made. We are proud to be implementing responsible sourcing and to answer our consumers’ questions. Transparency in our supply chains and responsible sourcing of our materials are essential to ensuring our sustainable future.

Our approach

As a leading food and beverage manufacturer, we have established a robust set of guidelines on responsible sourcing and are continually working to make our supply chain more transparent. This includes using 100% cage-free eggs in our European supply chain by 2020.

What we are doing

We are continuously improving the way we source our supplies.

By 2020

For Tier 1 suppliers, cover 80% of the total spend and volume sourced from audited and compliant suppliers.

Our result: 61% of our total spend and volume sourced from audited and compliant suppliers.

By 2020

For upstream, 80% of the spend and volume of our priority categories to be traceable and 70% to be responsibly sourced.

Our result: 72% of our 14 priority categories of raw materials are traceable and 63% are responsibly sourced.

?Category Traceable
Target %
Traceable Actual % Level of traceability Responsibly sourced
Actual %
Responsibly sourced
Target %
Cereal 55% 36.2% Back to farm 31.6% 45%
Cocoa 43% 49% Back to plantation 49% 43%
Coffee 70% 57% Back to group of farms/plantations 57% 70%
Dairy 85% 86.3% Back to farm 80% 85%
Fish and seafood 95% 99% Whole fish only, back to fishery/farm 42% 50%
Hazelnuts 90% 90% Back to farm 80% 75%
Meat, poultry and eggs 31% 32.5% Back to farm 23.9% 23.5%
Palm oil 70% 54% Back to plantation 64% 80%
Pulp and paper 95% 90% Back to country of origin (applies to virgin fiber only). Responsibly sourced figures include recycled fiber 90% 90%
Soya 85% 78% At least back to mill 75% 80%
Spices Reporting from 2019 Reporting from 2019 Reporting from 2019 Reporting from 2019 Reporting from 2019
Sugar 80% 80.5% At least back to mill 61% 60%
Vanilla 85% 99.5% Back to plantation 89.4% 90%
Vegetables 60% 70% Back to primary processor 74% 50%
All categories 80% 72%
63% 70%

Happier chickens are tastier

We are set to improve the welfare of millions of chickens in Europe through our leading food brands Herta, Buitoni, Wagner and Maggi. By working with supply chain partners, we’re encouraging improved living conditions, ensuring more humane practices and reducing stocking density. The result is that by 2026, all Nestlé products in Europe that use chicken will have reached a higher standard for welfare.

Consumers want to know where their food comes from and how it is made. As part of our commitment to source ingredients responsibly, we will improve welfare standards for millions of chickens used in our food products in Europe, including our Herta, Buitoni, Wagner and Maggi ranges. Marco Settembri, CEO, Nestlé Zone Europe, Middle East and North Africa

We were also proud to win a Good Egg Award in 2018 because of our decision to source only eggs from cage-free hens for our food products in Europe by 2020. You can read more details about our award and the other work we’re doing with meat, poultry and eggs.

Bringing smallholder palm oil farmers into the fold

Smallholders account for 40% of global palm oil production. Given this, program in Indonesia, Malaysia, Ghana, C?te d’Ivoire and Peru. The aim is to build smallholder inclusion into our supply chains, while developing smallholders’ resilience and their capability to produce responsibly. These projects aim to create value for everyone along the supply chain: smallholders, mill operators, dealers, suppliers and Nestlé. Depending on the area, these initiatives focus on efficiency, self-sufficiency, diversification, innovation and infrastructure.

Nestlé is also co-funding a project with our supplier Wilmar in Honduras, called the , which will support 5,000 smallholders. A video on the website showcases the work of the WISSH project during its first two years.

We co-founded the industry’s first global collaboration for animal welfare

In October 2018, we joined with six other food companies to launch the Global Coalition for Animal Welfare ( and the , we have been supporting thousands of smallholders in the Philippines’ largest sugar-growing region, Negros Occidental, to increase their incomes and develop safer and more sustainable farms.

Since the program launched in February 2017, 773 farmers have attended seminars on productivity and sustainable farming practices. There have also been numerous sessions raising awareness of health risks to sugarcane workers and farmers, and we have distributed nearly 958 subsidized sets of personal protective equipment.

The first time I facilitated a community tipon-tipon (gathering) in my co-operative, I felt nervous but confident because I was trained, and excited, because I am officially an active child rights advocate. After the tipon-tipon, I noticed a positive change within our co-op. Parents now try their best to send their children to school and no longer let them help out on the sugar cane farm. Anonymous sugarcane farmer, Negros Occidental

Read more about the impact of the program on sugar-growing communities in the region.

Promoting better dairy farming in Brazil

To encourage better management of dairy farms in Brazil, we have supported the development of software to help farmers collect and analyze data for use in their planning, with farmers growing their volume by 50% more than those without the software. We also implemented a best practice program, BPF Mature, helping 140 farmers improve animal welfare and their environmental impact.

Improving soil health in France

A partnership with , the Living Soils Initiative was launched in January 2018 to help farmers in our supply chain adopt soil-regenerative practices. According to the UN , these practices bring enormous benefits, including:

  • Limiting soil erosion, a crucial factor as a billion tonnes of soil disappears each year in Europe.
  • Increasing the water retention of soil, helping farms become resilient to drought and prevent flooding.
  • Improving water quality, as increased organic matter in the soil brings more infiltration and biological activity, making the soil become a more effective filter.
  • Increasing biodiversity, as crop diversity improves soil biodiversity.
  • Increasing soil carbon sequestration, meaning soil can store carbon.

As part of the initiative’s pilot project, we’ve been helping potato farmers in France adopt soil-regenerative techniques through events like training sessions, technical days and field visits. So far, 15 farmers have joined the project, representing an area of 3000 hectares, with 50 more currently considering joining. Already, we’ve helped farmers introduce new crops into their rotation, including wheat, beetroot, mustard, sunflower, peas and more. We have also implemented two field trials on innovative agronomic techniques.

We’re committed to safeguarding the environment, and are actively working on other projects, like Nestlé Purina’s reThink Soil initiative.

A helpline for human and labor rights abuses in palm oil

We partnered with to create a helpline for palm oil workers in Malaysia to report human and labor rights abuses. Co-developed by the and solution developer , the helpline uses the cutting-edge Laborlink platform to enable workers to safely report on working conditions, recruitment, safety and other rights issues.

We believe technology can help us address some of the most stubborn problems we face today, and this project is open to whatever channel the worker prefers – SMS, Facebook Messenger, or a toll-free phone number.

And this pilot is a two-way channel. Built on our Corporate Business Principles and Responsible Sourcing Standard (pdf, 2MB), it allows us to ensure reported issues are handled through clear protocols and are consistently followed up.

This initiative marks another milestone in the implementation of the Nestlé action plan on labor rights in palm oil (pdf, 392KB). We are very clear that human and labor rights abuses have no place in Nestlé’s supply chain. This is why we are committed to tackling this issue and helping drive positive change in the palm oil sector. Magdi Batato, Nestlé Executive Vice President, Head of Operations

This pilot builds on the work we’ve already done in the palm oil industry in Malaysia. In November 2018, a report commissioned by the , in which we play an active role, looked at forced labor in the sector and indicated the crucial need for functioning grievance mechanisms.

Looking to the future, we aim to help others in the industry adopt the helpline and extend this tool to thousands more workers in Malaysia.


Find out more

CSV - Linkbox - Global Youth Initiative
CSV - Linkbox - Global Youth Initiative

Global Youth Initiative

We’re supporting youth around the world to get educated and trained.

CSV - Linkbox - Improving livelihoods in communities
CSV - Linkbox - Improving livelihoods in communities

How we're improving livelihoods

Our 2030 ambition is to improve 30 million livelihoods in the communities where we operate.

CSV - Linkbox - Raw materials
CSV - Linkbox - Raw materials

Our raw materials

Discover how we source our essential ingredients responsibly and in line with our commitments and ambitions.

CSV - Linkbox - Our model for impact
CSV - Linkbox - Our model for impact

Delivering impact through Farmer Connect

Our Theory of Change helps us understand the needs of farmers and drive change in a targeted way.

CSV - Linkbox - Human rights
CSV - Linkbox - Human rights

Respecting and promoting human rights

We aim to be exemplary in respecting human rights and labor practices throughout our business.


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